“Without translation, we would be living in provinces bordering on silence.” – George Steiner
One of the things that fascinate foreign travelers about India is how for every 100 kms traveled, the language, food, dress, customs and culture seem to change. Hailing from countries where one or at the most 2 languages are spoken, they find this intriguing. However, the same cultural diversity of the country becomes a logistical nightmare for business establishments at times.
Take the Banking, Financial Services and Insurance (BFSI) sector for example. This sector is the very foundation of